Facebook Messenger bots are wildly effective. They can get you greater reach, better response and more revenue in 2019.
That's because having a bot is like having a customer service team 24/7. (And bots free up your team for other tasks).
So if you're starting to dip your toe in the bot pond, there are several things you might want to know:
[sc_fs_multi_faq headline-0=”h2″ question-0=”What is a Facebook Messenger bot?” answer-0=”A bot is software powered by AI (Artificial Intelligence). It allows you to set up sequences to automate answers to questions and provide information based on triggers you establish.” image-0=”” headline-1=”h2″ question-1=”How do you create a Facebook Messenger bot?” answer-1=”A bot is created using the Facebook platform, an alternative platform or by coding it yourself. You will then need to create sequences and triggers to engage your audience.” image-1=”” headline-2=”h2″ question-2=”Can anyone build a Facebook Messenger bot?” answer-2=”Technically yes, because there are step-by-step instructions to follow. But the key is to create bot sequences and triggers that effectively engage your audience. That requires some expertise.” image-2=”” headline-3=”h2″ question-3=”Are Facebook Messenger bots good for business?” answer-3=”Absolutely. Bot sequences done right save time, money and team energy while serving both clients and potential clients. This elevates engagement and customer service without necessitating extra manpower.” image-3=”” count=”4″ html=”true” css_class=””]
Want to discover more of the goodness that having a bot can create?
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